HCL Technologies Recruitment 2020 OUT – Apply Online

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HCL Technologies Recruitment 2020 OUT – Apply Online
HCL Technologies Recruitment 2020 OUT – Apply Online

HCL Technologies Recruitment 2020 OUT – Apply Online Here!!. HCL Technologies has released the recruitment notification for the post of Senior Customer Service Representative. Candidates can know the notification details and apply for the above said post in our blog. Apply online link is given in this page for your convenience. Selected candidates will be placed at Noida location. Stay Active with us for further updates!!

HCL Technologies Recruitment 2020

Name of the Board HCL Technologies
Vacancy 3
Job Location Noida
Post Name Senior Customer Service Representative
Status Notification Released
Notified Date 01.10.2020
Last Date 09.01.2021

 Job Description

To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard

  • Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process
  • Improving skill level throughSelf development / nominating training programs Skill reverification Tests
  • Meet the defined Quality Scores. Innovation & Process Improvement
  • The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
  • To consistently meet or exceed CSAT parameters as defined for the proces

Qualification

Candidates should have completed BA from a recognized University/Institute

Skills (Primary)

Domain Competencies (BSERV )-MPE-Attract & Retain Customers

Experience

Candidates should have 1-3 yrs of experience

Selection Process

Candidates will be selected on the basis of

  • Application
  • Shortlisting
  • Technical Interview
  • HR Interview
  • Offer Rollout

How to Apply for HCL Technologies Recruitment 2020?

Step 1: Go to official website https://www.hcltech.com/

Step 2: In the official page, Click Careers and then Current Openings in India

Step 3: Read the notification carefully and check eligibility details.

Step 4: Apply through online with the help of apply online link

Step 5: Take a hard copy of application form for future reference

HCL Technologies Recruitment 2020 Notification and Apply Link

Official Site

Latest Government Jobs 2020

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