Yes Bank Recruitment 2020 Out– Yes Bank Limited is an Indian Private Sector Bank headquartered in Mumbai. Now the board has released the official notification for the recruitment of Program Manager and Branch Service Partner CPH. This is the great opportunity for the candidates who are looking for the jobs in private bank. Interested candidates can apply for these posts through online from the official page. Now let’s see about the eligibility criteria and other details of these posts in this page.
Yes Bank Recruitment 2020
|Name of the Board||Yes Bank Limited|
|Name of the Post||
Program Manager, Branch Service Partner CPH
|Job Location||Maharashtra, Mumbai|
Yes Bank Recruitment 2020 Educational Qualification:
Candidates who are willing to apply for these posts must possess Graduation or Post Graduation.
Yes Bank Recruitment 2020 Experience:
Candidates must have minimum 5 years of work experience in Banking & Financial Services organizations in a service experience role to apply for Program Manager post.
Yes Bank Recruitment 2020 Job Role:
Selected candidates may have the following responsibilities as per job description.
- Will manage the YES FIRST Service RM channel (Dedicated Service Relationship Managers in top branches) to optimize service delivery to the top clients of the bank
- Analyzing customer complaints, doing RCA, and ensuring feedback is provided to operations/ product team to enhance proposition or processes
- Analyze key requests, turnaround times and evaluate digital interventions with key stakeholders to enhance customer experience
- Define actionables basis YF NPS outcomes provided by Service Delivery team to drive key actionables in order to enhance client service experience
- Launch & drive channel level initiatives in conjunction with channel team to ensure higher service levels to YES FIRST clients. Launch & drive channel level initiatives in conjunction with channel team to ensure higher service levels to YES FIRST clients
- Continuously engage with other stakeholders like Operations, Product teams and Sales to ensure robust ecosystem for the RM channel to deliver higher service delivery across all touch points
- To create metrics and dashboards to drive optimal service levels. Engage with Leadership and highlight key success metrics and gaps in performance parameters, drives, initiatives and feedbacks
- Conduct branch visits/ focus group discussions to identify RM needs and gaps and continuously innovate to enhance client service experience
Branch Service Partner CPH:
- Handling of received IP cheques
- Handling of returned IP cheques
- SEGREGATION OF AOFs as per NEWGEN status
- Account opening checking
- MIS / concall activity
Yes Bank Recruitment 2020 Job Location:
Candidates who will be selected for these posts may place in Maharashtra – Mumbai by the board.
How to Apply for Yes Bank Recruitment 2020:
Candidates who are willing to apply for these posts can follow the steps provided below.
Step 1: Go to official website of Yes Bank Careers.
Step 2: Go to the Careers tab and click the post which you want to apply.
Step 3: Read the job description carefully, if you are eligible then click apply online.
Step 4: Fill your details and click submit.
Step 5: Take a print out of your application for future use.
|For Online Test Series||Click Here|
|To Join Whatsapp ||Click Here|
|To Subscribe Youtube||Click Here|
|To Join Telegram Channel||Click Here|
|To Join Facebook||Click Here|